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Module 3 · Stewardship: make it durableMon, Oct 1960 min

Adoption as an operating capability

Plan the first ninety days of adoption. Set capability levels, support routines, communication, and measures for sustained use.

Faculty: Prof. Suraj Srinivasan · Dr. Miguel Paredes

Learning objectives

  • Design a phased rollout
  • Scale beyond the pilot
  • Build a change and reskilling strategy

Key concepts

Phased rolloutPilot-to-scaleAdoption metricsReskilling tiers

Memorize this

🧠 Pilot to scale🧠 Adoption metrics🧠 Reskilling tiers

Your study flow

  1. 1. Read

    Read the session guide above. Note the ideas that change how you see your organization's current AI question.

  2. 2. Test

    Take the module quiz in Learn & Memorize to check understanding.

  3. 3. Drill

    Run the spaced-repetition flashcards to lock in the terms from this module.

📝 Test this session

Question 1 of 4Adoption as an operating capability

Why do most AI pilots die between POC and production?

Flashcards for this module

  • Risk register
    A living table of AI risks: category, likelihood × impact scoring, owner, and mitigation. The core of a governance framework that survives audit.
  • EU AI Act risk tiers
    Unacceptable (banned), High (strict obligations), Limited (transparency), Minimal. Classification depends on the use case and sector. Timeline enforced in phases.
  • NIST AI RMF
    U.S. AI Risk Management Framework: govern, map, measure, manage. The free anchor reference for responsible AI governance.
  • Bias assessment
    Systematically checking an AI system's training data, design, and outputs for unfair outcomes across groups: before and after deployment.
  • Consent model
    Defines how and when people agree to their data being used by AI: required for trust and, in regulated contexts, compliance.
  • Attribution problem
    Proving how much of an outcome is caused by AI vs other factors. The hardest part of AI ROI: requires a baseline and control/cohort thinking.
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